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Instant Messaging in the NHS

To investigate the prevalence of instant messaging in the NHS, CommonTime commissioned a survey of 823 staff, investigating their usage of consumer messaging applications for work purposes. This report presents the findings, implications and the key learnings.

Don’t have time to read the report in full? Watch the 2 minute video summary instead.

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Paging For Fire Brochure

Paging for Fire is an out of the box pager replacement solution developed by CommonTime. The solution consists of a desktop-based console and mobile IOS and Android apps to receive and acknowledge paging messages. It can also include optional Computer Aided Despatch (CAD) Integration

Improved visibility of resource availability, message delivery rates and compliance with governance policy all contribute to a communication system that meets the unique needs of UK Fire & Rescue Services.

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First Response Brochure

Mobilise first responders in response to emergency events and efficiently coordinate first-aid in the crucial minutes before an ambulance arrives.

In the event of a cardiac arrest, a patient’s chances of survival decrease by 10% every minute without treatment. It is therefore vital to co-ordinate first responder care as promptly as possible. First Response enables dispatch teams to monitor the activity and location of all online responders in real-time. As soon as an incident is reported, a push notification can be sent to the nearest responder via the smartphone or tablet app. Incident details are embedded in alerts through iCAD integration along with one-touch response options to indicate availability.

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Clinical Messaging Brochure

Clinical Messaging from CommonTime has been designed to empower staff with a secure, resilient communication system that enables rich & meaningful conversations, whilst protecting sensitive data.

The presence of consumer messaging apps is a recognised, growing problem in the NHS. Applications such as WhatsApp, iMessage and Facebook Messenger are increasingly common, despite the abundant risks posed to patient data and confidentiality. Clinical Messaging has been designed to address this problem. By giving clinicians a secure, controlled communication channel, every user can confidently discuss patient care and operations – safe in the knowledge that every message is completely protected.

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IM In The NHS - Addendum #1

The majority of England’s acute trusts have no policy to discourage consumer instant messaging tools, whilst many hospitals provide no alternative, CommonTime research finds.

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CommonTime Ltd is a limited company registered in England and Wales. Registered office: 15 St Christopher’s Way, Pride Park, Derby, DE24 8JY. Registered number: 03133149
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