Empowering Community Life-Savers

In the event of a cardiac arrest, a patient’s chances of survival decrease by 10% every minute without treatment. It is therefore vital to co-ordinate first responder care as quickly as possible.

First Response enables dispatch teams to monitor the activity and location of all online responders in real-time. As soon as an incident is reported, a push notification can be sent to the nearest responder via the smartphone or tablet app. Incident details are embedded in alerts through iCAD integration along with one-touch response options to indicate availability.

Key Features

Key Features

Location Based Assignments

Instantly assign tasks to nearby community first responders based on real-time user location.

iCAD System Integration

First Response complements existing IT infrastructure & iCAD dispatch systems, communicating key details to responders.

Incident & Resource Maps *

Access maps at any time to locate medical equipment such as defibrillator units, or navigate to community incident locations.

Automated Messaging

Key messages are automatically pushed to responders & operators at every stage of an incident to ensure maximum efficiency.

Simple Reports & Audits

Built in reports and easy-to-access audit logs simplify administration processes.

Supports Multiple Devices

Works across both iOS and Android smartphones and supports BYOD to reduce IT hardware costs.

Live Information Flow Between Care Teams

Live Information Flow Between Care Teams

First Response provides a live communication channel between the entire care team involved in treating community incidents. This communication channel enables live data to flow from dispatch operators to ambulance teams & community life-savers. Such real-time coordination results in faster, more efficient reactions that enable patients to get the first aid they need quickly.

iCAD Alerts & Updates

iCAD Alerts & Updates

First Response keeps life-savers informed throughout an emergency with automated push notifications sent directly to users that convey key patient information. Integration to iCAD means responders receive the same information as dispatch operators and ambulance crews in real-time, so they can make the best possible decisions.

Product Features

Product Features

First Response incorporates standardised IM functionality alongside specific, clinical requirements. Features include:

  • Android & iOS device support
  • Enterprise installation using MDM or side-loading
  • On-premise or cloud hosting available
  • Secure, 256-bit encrypted message transmission
  • Works on Wifi or Cellular data
  • Open API to support integration into 3rd party systems

Features marked with (*) require optional integration and/or services

South Central Ambulance Service's Story

South Central Ambulance Service's Story

We understand every organisation faces unique challenges. In order to best meet the needs of our clients we offer tailored solutions which exactly fit customer requirements. If there is any element of custom configuration your organisations requires, we’ll simply build this into your solution for you.

Further Reading

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First Response Brochure

Mobilise first responders in response to emergency events and efficiently coordinate first-aid in the crucial minutes before an ambulance arrives.

In the event of a cardiac arrest, a patient’s chances of survival decrease by 10% every minute without treatment. It is therefore vital to co-ordinate first responder care as promptly as possible. First Response enables dispatch teams to monitor the activity and location of all online responders in real-time. As soon as an incident is reported, a push notification can be sent to the nearest responder via the smartphone or tablet app. Incident details are embedded in alerts through iCAD integration along with one-touch response options to indicate availability.

© CommonTime 2018. All rights reserved.
CommonTime Ltd is a limited company registered in England and Wales. Registered office: 15 St Christopher’s Way, Pride Park, Derby, DE24 8JY. Registered number: 03133149
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